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Frequently Asked Questions
Does the app collect face data or biometric information?
No. Our apps do not collect, derive, or process biometric data or personally identifiable facial characteristics. We do not extract or store biometric templates, facial geometry, attributes (such as age or gender), or any authentication-related information.
How does the app process my photos?
Users upload photos to our secure cloud servers, where they are processed by AI models to apply enhancements. Photos may include any type of content (portraits, landscapes, etc.), but we treat them simply as images, not biometric data.
What happens to my original photo?
The original full-resolution photo is not stored. Only a reduced preview and the enhanced version may be temporarily saved to deliver the service.
How long are my photos stored?
Photos remain available to you in the app as long as you maintain the app, or until you request deletion — whichever comes first. Temporary processing data is automatically discarded after enhancement is completed.
Will my photos or face data be shared with third parties?
No. We do not share photos or any face-related information with third parties. Uploaded images are processed only within our secure cloud infrastructure.
Can I request deletion of my photos?
Yes. You may request earlier deletion at any time by contacting us at privacy@onelightapps.io.
Where can I read your Privacy Policy?
You can read our full Privacy Policy here: onelightapps.io/privacy-policy.
Contact Us
If you need additional help, please contact our team
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